Ordering and Shipping Information
United States Customers
Shipping Options and Information
There are three shipping options: Economy, Priority and Express. We strongly recommend choosing express or priority mail shipping.Economy: Standard domestic economy shipping is FREE on orders of $7.50 or more! We use regular U.S. Postal Service for standard shipping. Please keep in mind that postal delivery time can vary widely, in rare cases taking as long as 2-3 weeks. If you select standard shipping and your package hasn't arrived by three weeks, please contact us. We strongly recommend selecting priority or express shipping, particularly for short-viability seeds.
Priority: Priority shipping generally takes 2-3 days from pickup time. Tracking numbers are available with the priority mail shipping option to United States destinations.
Express: Express mail shipping is typically overnight delivery from pickup time. Tracking numbers are available with the express mail shipping option.
All shipping options are available on checkout. You will be sent an e-mail when your order is shipped.Incorrect Shipping Addresses: Make sure to verify your shipping address when placing your order. If you are unsure for any reasons about the shipping address submitted to us, please send an e-mail when placing your order to service@tradewindsfruit.com, with your correct shipping address. Please note that once an order is shipped to changes can be made to the shipping address. If the address is incorrect or invalid, please contact the United States Postal Service to have the package rerouted. We can only reship orders once the original package has been returned to us in full and this often takes several weeks or months.
Ordering
There is a $7.50 minimum order. (Optional shipping charges for priority mail are included in the minimum.) For orders under $7.50, the difference will be made up as an additional shipping charge and will calculated automatically as you check out.
1. Order with a credit card using our online shopping cart. Just click "add to cart" next to any item(s) you would like to purchase from any of our order pages. Click on 'checkout' or 'shopping cart' to proceed to checkout. We accept payment for online orders using all major credit cards. If you are a PayPal member you can also pay using PayPal. Select the PayPal option when you begin checkout. You can also e-mail your online order. In the e-mail, make sure to include items you would like to purchase, billing and shipping information.
2. Order by mail. We accept credit cards, checks, money orders and U.S. cash for mail orders. Use our online mail order form, or write down your order and send it in to us at:
Trade Winds Fruit
P.O. Box 1102
Windsor, CA 954923. **Very important** If you are paying by PayPal and you are a previous PayPal or EBay user and may already have an account with PayPal, please make sure to verify your shipping address. PayPal will automatically override your shipping address with your PayPal or EBay billing address stored on file, so verify that this is current. Alternatively you can e-mail us updated shipping addresses with your order or include an updated shipping address as a note with your order.
Non-United States (international) Customers
We are sorry, but we do not accept or ship orders from or to the following countries: India, Iran, Italy, Russia, Turkey
1. Order with a credit card using our online shopping cart. Just click "add to cart" next to any item(s) you would like to purchase from any of our order pages. Click on 'checkout' or 'shopping cart' to proceed to checkout. We accept payment for online orders using all major credit cards. If you are a PayPal member you can also pay using PayPal. Select the PayPal option when you begin checkout. You can also e-mail your online order. In the e-mail, make sure to include items you would like to purchase, billing and shipping information.
Tracking numbers are only available with the express mail shipping option. Tracking numbers are not available with the priority mail shipping option to non United States addresses. Tracking information is available for all shipments when within the United States. Tracking information is available abroad for only some countries.
2. Order by mail. We accept credit cards, international money orders in U.S. funds and U.S. cash for mail orders. Use our online mail order form, or write down your order and send it in to us at:
Trade Winds Fruit
P.O. Box 1102
Windsor, CA 95492Shipping
There is a $7.50 minimum order for international destinations. See the chart below for international shipping charges. We use regular U.S. Postal Service airmail for shipping. Please keep in mind that postal delivery time to international designations can vary widely. Typical in-transit times are 1-3 weeks to Western Europe, Canada and Mexico, and 2-6 weeks to anywhere else in the world.
Importing Note: By placing an order, you are taking full responsibility for importation of seeds into your home country and releasing Trade Winds Fruit from any liability related to shipments in-transit. Some countries, e.g. Australia, have strict regulations on which seeds are allowed to be imported. It is up to the buyer to obtain any necessary permits or documentation necessary for importation. Trade Winds Fruit is not responsible and there are no refunds for any loss of seed due to importation difficulties. While we do not anticipate any reduced viability or quality, seeds to destinations outside of the United States are sold AS-IS.
Incorrect Shipping Addresses: Make sure to verify your shipping address when placing your order. If you are unsure for any reasons about the shipping address submitted to us, please send an e-mail when placing your order to service@tradewindsfruit.com, with your correct shipping address. Please note that once an order is shipped to changes can be made to the shipping address. If the address is incorrect or invalid, please contact the United States Postal Service to have the package rerouted. We can only reship orders once the original package has been returned to us in full and this often takes several weeks or months.
International Shipping Rates (for Canada and Mexico)
Order total is between: Standard
Airmail Priority Express $7.50-$10.00 $0.50 $22.00 $30.00 $10.01-$20.00 $1.00 $22.00 $30.00 $20.01-$30.00 $1.50 $22.00 $30.00 $30.01-$40.00 $2.00 $22.00 $30.00 $40.01-$50.00 $2.50 $22.00 $30.00 $50.01-$75.00 $3.25 $22.00 $30.00 $75.01-$100.00 $5.00 $22.00 $30.00 $100.01-$150.00 $7.50 $22.00 $30.00 $150.01+ $10.00 $22.00 $30.00International Shipping Rates (everywhere else)
Order total is between: Standard
Airmail Priority Express $7.50-$10.00 $1.50 $29.00 $32.00 $10.01-$20.00 $2.50 $29.00 $32.00 $20.01-$30.00 $3.50 $29.00 $32.00 $30.01-$40.00 $4.50 $29.00 $32.00 $40.01-$50.00 $6.00 $29.00 $32.00 $50.01-$75.00 $8.00 $29.00 $32.00 $75.01-$100.00 $12.00 $29.00 $32.00 $100.01-$150.00 $15.00 $29.00 $32.00 $150.01+ $20.00 $29.00 $32.00
For All Customers
Please see our FAQ for answers to many common questions.
Please see our Terms of Business for important ordering information. By placing an order you are agreeing to our Terms of Business.
Mail Orders
Please fill out our mail order form. We accept credit cards, cash and checks by mail. Standard shipping is FREE on orders of $7.50 or more for United States destinations. You can add optional priority or express mail shipping (for United States destinations only) for an additional fee.
Click Here For Mail Order Form! You will need Adobe Reader to view this file.
Mail orders to:
Trade Winds Fruit
P.O. Box 1102
Windsor, CA 95492
Terms of Business
Trade Winds Fruit is committed to providing our customers some of the most difficult to find and exotic seeds fresh from harvest. We do not store seeds for excessive amounts of time and will send limited-viability seeds undried. We periodically test our seed stock and can attest to germination as we cultivate many of the plants ourselves from our own seeds. We do not send old seeds, known non-viable seeds, nor substitute seed selections under any circumstance without your prior approval. Our seeds have excellent germination records and we are proud to maintain as high possible standards in seed viability and selections. All seeds are for planting purposes only, and should not be consumed. We identify all plants and seeds to the absolute best of our abilities and take great care to make sure both species and varieties are sourced and identified correctly. Some species are similar in appearance and nature, and Trade Winds Fruit does not make any guarantee or hold any liability if germinated seeds show production, genotypic, or phenotypic differences from parent sources. Our tomato and pepper seeds are open-pollinated and as such, cross-pollination may sometimes occur. We offer no explicit warranty on any seeds but in most cases are happy to work with customers or provide replacements for seeds suspected of non-viability. Liability is always limited to the purchase price of the seeds only. In no event shall Trade Winds Fruit be liable for consequential damages, regardless of the nature, the cause, or the extent of loss. Your satisfaction is very important to us. Many tropical seeds have widely varying germination times. Please refer to our seed germination page for tips on germination and estimated germination times, or e-mail us with any further questions.
Trade Winds Fruit shall not be held liable for any damages, either direct or consequential from the use of our seeds.
By placing an order you are agreeing to sale under these terms.